Where patient data goes
Patient data in Cognivolt is collected with consent, kept only as long as it is needed, and stored where you can point to it.
Consent first
A session cannot start until you confirm the patient has consented to recording and AI-assisted documentation.
Audio deleted
Session audio is permanently deleted once the note has been generated from it.
Stored in the EU, encrypted
Records are stored in Google Cloud’s Belgium region and encrypted at rest.
Agreements
A Business Associate Agreement on every plan, and a Data Processing Agreement accepted at signup.
Sub-processors
Every sub-processor and the safeguards for any transfer are listed on a public page, as the DPA requires.
Frequently asked questions
Where does Cognivolt store patient data?
In the European Union, in Google Cloud’s Belgium region, encrypted at rest.
Does Cognivolt keep consultation recordings?
No. Audio is permanently deleted once the note has been generated from it.
Who else processes patient data?
Only the sub-processors listed on the public sub-processors page, under the safeguards set out in the Data Processing Agreement.
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